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Creating Connection: Blog

Mental Health Professionals with immediate availability for Telehealth appointments.

17/9/2021

 
Are you sick of being stuck on a waiting list? Stressed out not knowing when it will be time for you?

Private mental health support can be provided by professionals including psychologists, counsellors, accredited mental health nurses and mental health social workers. 
T
he mental health professionals listed below are ready to help you right now.  

The following list was updated 6th February 2024
Picture
It can be difficult to know where to find clinicians who have availability.
The Telehealth Availability List can help.  
The following is a list of clinicians who have immediate availability, using the Telehealth model.  
These clinicians will not place you on a waiting list. 

​
**The information listed has been provided by the psychologist or other mental health practitioner.  The author of this article takes no responsibility as to the information provided.  All responsibility is yours to explore the information and make your decision as to whether you wish to make a booking or referral. 
ositive Young Minds 
​Kim Ross (Psychologist)
www.positiveyoungminds.com.au.
Phone: 0408533515
Ages: Children and adolescents aged 6-18. Parents. 
Presentations: 
  • School Anxiety, School Can't, and Learning Difficulties- helping you and your child through their school journey.
  • Parents with children (including adult children) who are neurodiverse and have an NDIS plan for psychology (NDIS self-managed)
  • Children and Adolescents aged 6-18 for who are wanting to improve emotional regulation, connection, sleep, anxiety, and anger.   
Funding: Medicare, Private, Health Insurance (check your individual cover),NDIS self managed, VOCAT

Balanced Mind Body Psychology
Renee Johnston (Psychology)
https://balancedmindbodypsychology.com.au/
Phone: (07) 5241 4825
Mobile: 0493 509 292
Ages: 18+
Presentations: Broad range of presentations including Anxiety,
Autism, ADHD, Grief and Loss, and
Perimenopause/Menopause.

Funding: Medicare; NDIS (self-managed or plan managed), Private Pay, Health Insurance, Workcover
Therapy and Assessments

Enhance Life Psychology
Nonie Carr (Counselling Psychologist)
www.enhancelife.com.au 
Phone: 0412657234
Ages: Adolescents and Adults
Presentations: Anxiety, Trauma, Enhancing performance in the following areas: Sports, Artistic, School and Business.
Funding Sources: Include Private Payment, Medicare, 

CarolanPsych
Luke Carolan (Psychologist)
www.carolanpsych.au
Phone: 0426450902
Ages: 16+
Presentations: Broad range of presentations, particularly anxiety, depression and stress
Funding Sources: Medicare, Private

Enriching Lives Psychology
Carly Dober, Psychologist
www.enrichinglivespsychology.com.au
Phone: 1300286125
Ages: 10-65+
Presentations: PTDS, depression, anxiety, eating disorders, stress


SB Psychology
Srolic Barber (Psychologist)
www.srolicbarber.com
Phone: 0450714262
Ages: Adults
Presentations: ADHD - in adults, support and strategies for parents with children with ADHD, Relationship difficulties, Anger issues, Anxiety, OCD and Phobias

Shannon Morley (Educational & Developmental Psychologist)
www.shannonmorley.com.au
Phone: 0409 545 009
Ages: 7-25 yo (children, teens and young adult women)
Broad range of presentations including Anxiety, Social/friendships, Transitions, Grief/loss, and School-Related Issues.
Communities: Autistic Clients and ADHD 
Funding:  Medicare, NDIS (self-managed)

Eve Psychology
Evelyn Moser-Burgess (Psychologist)
www.evepsychology.com.au
Phone: 02 8006 9114
Ages: 18+
Presentation: Anxiety, depression, grief & loss, improving overall wellbeing & goal achievement Funding: Medicare, Private Fee, WorkCover/SIRA
 
Awakening Creative Therapies
Mei Sze Goh (Counsellor and Sensorimotor Art Therapist)
www.awakeningct.com.au
Phone number - 0481 841 118
Ages: Primary and Secondary School age children. Parents
Presentation: Childhood Trauma, Exposure to Trauma, Emotional Regulation, Grief and Loss, Relationships (parent child/parent-parent), Anxiety
Funding sources: Private health insurance (check individual cover), NDIS self-managed, Private Fee

The Nurture Lounge Psychology Clinic 
Tamika Langdon (Psychologist)
www.thenurturelounge.com
Phone: 0466 956 448
Ages: 18+
Presentation: 
Anxiety, Relationships & Intimacy, Self Exploration & Life adjustment, Trauma & Attachment, Chronic Health Conditions  
Funding: Medicare, Private, NDIS

How much does it cost to see a clinician?
The cost of appointments will vary.  

Clinicians on this list run private practices, and are able to set their fees at a price they choose. You do not need a referral to see any of the below clinicians.  All clinicians listed below will take private fee paying clients.  You may be eligible to claim a rebate through Medicare with an appropriate referral This does not mean you will receive a free service.  

Reaching out to get help is a difficult process for most people.  If you are reaching out and finding it hard to find someone who feels right, please don't give up. 

FOR URGENT ASSISTANCE

And if you need urgent help remember that private mental health practitioners are NOT crisis support services. 

If you require immediate assistance please contact 24/7 crisis lines such as:

- Lifeline (13 11 14)
- Beyond Blue Support Service (1300 22 4636)
If you require emergency support please dial 000 (within Australia).

​​
Kind Regards

Kim Ross
Psychologist | Positive Young Minds | Walking is Awesome Program.

ps. If you are a psychologist or mental health professional I encourage you to share this list information widely. You can register your interest to be included on The Availability List. 

HOW TO PREVENT BURNOUT AS A PSYCHOLOGIST: A GUIDE TO CREATING WORK-LIFE BOUNDARIES.

17/7/2021

1 Comment

 
Do you want to have a sustainable private practice?  One way of preventing burnout is through having clear distinctions between home and work, not always easy.  Although some seepage from one to the other is normal, you want to avoid a clear take over where you are not at your best in either space. Staying in control of your work-life balance and protecting your time, energy and values is an ongoing process. Whether you are working from   home, going into work or using a hybrid model, here are my top 9 strategies to help you create and defend strong workplace boundaries. 

  1. Identify what matters most to you
  2. Identify recurring stressors
  3. Clarify role expectations
  4. Set realistic expectations of your time and energy
  5. Make Imposter Syndrome your best business buddy
  6. Own your diary
  7. Have clear work policies and procedures
  8. Establish a work-life transition process
  9. The five allies you need to defend your boundaries
1. Identify what matters most to you
Finding the confidence to set and protect your boundaries is difficult, particularly for early career psychologists.  Certain boundaries in a work setting are clear.  These include legal, professional and some ethical boundaries. Other boundaries are more flexible and negotiable. Where you choose to place these boundaries is influenced by your needs, beliefs, resources, and intentions.
 
After you consider legal and ethical requirements that come with being a psychologist, it’s time to consider your values. As a professional you have many decisions, including who you work with, what you charge, when you work, what modality you use, what resources you buy, how you want to work.  ​
  • Are you clear about your values? 
  • Does how you currently work reflect what is important to you?
  • Where are you placing the value of self-care? Maybe when you say you don't have enough time to look after yourself, it is covering up the real reasons you aren't engaging in self-care. 
Incongruence between your values and those of your workplace will create a situation where your boundaries feel under constant attack. 
 
If you’re not clear about your boundaries, spending time reflecting on your value is an important step.

​2. Identify recurring stressors
Make time for regular reflection and bring awareness to your current work situation.
 
How do you feel when you: 
  • Sit down to write a report or a doctor's letter?
  • Receive a notification or a ping on your phone? 
  • Open emails?
  • Have a client cancel at the last minute?
  • Are seeing a client with an unfamiliar presentation?
  • Have someone tell you they can’t afford your fees?
  • Receive a phone call, email or text from a particular client or particular organization?
  • Take a client history and realise their risk factor is high?
 
The above are some potential areas of recurring stressors that contribute to workplace burnout AND opportunities or threats to your boundaries.

Identifying recurring stressors are a good place to stop and think about your boundaries.
  • What have I set up to deal with this situation? 
  • What matters to me in this situation?
  • Is this situation violating a boundary I have in place but aren’t protecting?
  • How can I stop this situation sucking up my time and energy?  
Too much incongruence between your values and those of your workplace will create a situation where your boundaries feel under constant attack. ​
3. Clarify role expectations
It’s clear from my conversations with other psychologists that role expectations vary, often dramatically, between workplaces.  And the lines between being a subcontractor or employee can be blurred.  One clinician stated that at "My other clinic I feel confused by, in terms of am I an employee or a contractor. It feels quite grey, rather than black and white, which leaves me at times confused as to accountability and responsibility and who is managing the risk". 

Legal advice on whether you are an employee or a subcontractor is recommended.  And then this helps the next step, of fully clarifying your contract details.  
Read your contract and position description. Write down your interpretation of what the contract means. Check your interpretation with your employers understanding. Work through ambiguities.  If you are employed, check it with any relevant legislation including workspace, and think about asking a lawyer to check through it as well.  
 
Areas to ensure you understand include who is responsible for areas such as
  • Covering when reception is at break
  • Compulsory attendance at meetings
  • Following up when clients don’t attend sessions
  • Talking with clients outside of sessions
  • Marketing
  • Sending doctor’s letter and reports
  • Rescheduling client appointments
 
Outside of work, do 
people in your life understand what you do?
  • Do the people in your life understand what your role as a psychologist means? 
  • Do they know what is your work and non-work time?  For me, working from home without a formalised work day means I sometimes need to protect my work time from friends and family who want to catch up during the week.
  • And if you are a solo psychologist, do you need to do all the roles? Can you outsource anything? Accounts? Marketing? Virtual administration? If not now, when? 
My other clinic I feel confused by, in terms of am I an employee or a contractor. It feels quite grey, rather than black and white, which leaves me at times confused as to accountability and responsibility and who is managing the risk".
women holding clock in front of face
 
4. Set realistic expectations of your time and energy
Remember that drive to impress when starting out? The need to do more to quiet you inner Imposter Syndrome?  It’s not sustainable. Do you want to be working these hours, taking on these responsibilities in two years’ time? If you don’t, stop setting up unsustainable expectations. 
​

Whilst flexible boundaries are important in helping you adjust to the changing demands that are part of managing the ebb and flow that is work-life balance, there comes a tipping point. This occurs when your mindful decision to do more, to bring work home, to talk about work at home, becomes less of a choice and more of a reflection of a loss of control about keeping work-life separate. This seepage is an indicator that you are slipping towards overwhelm and burnout. 
​
Think about your current individual situation. 
  • What are your personal resources, demands, physical and mental health? 
  • How much do you have to give to work? How many clients do you want to see? How many do you need to see for financial reasons? Do the fees you charge allow this happen?
  • Do a client audit.  How does that fit with the number of clients you ideally want to see?
  • How long does a letter or report take you to write?
  • How do you know when you finish a report? 
  • How much unpaid time do you spend between sessions talking to clients, contacting clients or planning client sessions?
Looking at the above, where can you set boundaries around unpaid for time and unproductive tasks?  
 
The digital time black hole
The time spent reading, organising and responding to emails is estimated to take hours each day; it is a big productivity drain. If you want to check for yourself you can track your time and see for yourself how much time and energy you take with this task.  
 
Digital time drains include engaging in tasks such as responding to emails / phones and texts from your workplace and/or clients outside of hours.
  • Do you have a separate work and home number/phone?
  • Do you have emails on your phone?
  • What is your system for managing emails?
  • Do you respond to calls/texts/emails from clients? Or do you wait for session time?
 
If the digital world is overwhelming, a regular digital declutter can help. 

5. Make Imposter Syndrome your best business buddy 
The imposter is that pesky voice in your head that tells you that you aren’t good enough, you don’t know enough, you can’t do that, even when there is plenty of evidence to the contrary
 
When that pesky voice is driving you to do more, to be more, this has a direct impact on your time and energy levels.  It can mean putting your hand up to do things that aren’t your responsibility to prove something to yourself and others.  It can mean putting in extra hours so you know just what to say and do in the next session with a particular client.  
 
You can flip this though.  When Imposter Syndrome is reframed to be the quiet voice of questioning and curiosity it can be your best business buddy. 
 
Sit down and listen to it and let it guide you into doing a reality check. 
  • What are your areas of stress and overwhelm. 
  • What are your strengths, talents?
  • What are your obstacles, are they real? 
  • What do you know and not know?
  • What do you need? Is it actually more knowledge and experience, or is it a tightening of boundaries? 
 
As a bonus, the Imposter Syndrome can help test out the congruence of your workplace setting as well as strengthen your interpersonal boundaries.  Identifying people you trust can result in lowering your boundaries in some areas and lifting them in others. 
  • If you are fearful of being found out as a fraud, who do you trust to talk to? 
  • Who can sit with your vulnerabilities without judgement? 
  • How do you feel in your workplace when you make a mistake or don’t know something?  
 
6. Own your diary
You are a limited resource. No matter how hard you work, there is still only 24 hours in a day. 
 
Use your diary as a tool.  Mark in your self-care time, and any other time that is important to you. Mark in your holidays. Don't let admin fill your diary out until the end of the year without breaks. Do that client audit and work out how many client hours you are doing a week. Is this sustainable? During times of crisis many psychologists report a need to ‘step up’ and do more for their community. Whilst this may be sustainable in the short term, it can create a chronic lack of control over work-life imbalance leading into burnout.
  • What gets in the way of your personal diary?
  • How do you manage client reschedules and cancellations?
  • How do you manage client/workplace requests for appointments outside your agreed upon hours?
  • What happens when you are ill, or your child has as a special event on? 
Whilst flexible boundaries are important in helping you manage the changing demands that are part of  the ebb and flow of work-life balance, there comes a tipping point

Man behind desk that is piled with scrunched up paper
7. Have clear work policies and procedures
Your work setting will have these policies and procedures.  Official policies include, but are not limited to, missed appointments, working with separated parents, social media, how you communicate with clients etc.  However, there are likely to be gaps.  And if you are a solo psychologist, you will be creating your own policies and procedures.  
 
Create your policies to not only include necessary legal, professional and ethical obligations, but to also prioritise your self-care.  Think about:
  • What happens when you are ill?
  • How and when you will write reports?
  • Under what circumstances, and for how long, will you take on an extra workload?
  • How much prework will you do for each client?
  • What clients you will, and won’t, work with?
  • What work will you take home?
 
Even though you are only one person, having established policies helps you create and maintain work-lifeboundaries. They add clarity for both you and your clients and help you avoid the stress of making decision making on the run). *As a note - people do sell their policies. They take time to develop and it is rude to ask people to share them for free. 

8. Establish a work-life transition process
Having a mindful routine that helps delineate work from home is helpful in letting your mind know that work is done for the day. Being able to rest from work demands is essential in maintaining control of your work-life balance. Some strategies include:
  • Environmental Cues – having a separate space for work and home activities. Turning off the computer when you are finished. Changing work phones. Turning on your voice mail. Changing your clothes or earrings. Playing a particular song or piece of music. 
  • Routine. Going for a walk/gym/dance/yoga etc at the end of your work day. Making a special snack or a cup of tea. Journaling about your day, writing down your to do list for tomorrow, or a list of what you have accomplished today. If you are transitioning physically between home and work perhaps there’s some music, or a podcast you regularly listen to. Perhaps you touch a special bush or tree in your front garden where you leave all your concerns before opening your front door. Maybe it’s taking three deep breaths before leaving your car. Choose something meaningful and easy for you. 
  • Mantras. The variations on this are endless. For example, using a Mantra such as “today I have made a difference when I could in the lives of my clients. Now it is time for me to rest and entrust them to their own resources”. Or, “today I did my best to embody a caring, compassionate psychologist. Now it’s time to rest so tomorrow my best most caring compassionate psychologist self can show up again”
  • Visualisation. This may involve visualising putting all the concerns and worries you are left with at the end of the day in a velvet lined box, locking it up and putting it in a safe for you to get out when you next work. 
 
Do you have a favourite transition strategy?

Picture
9. The five allies you need to defend your boundaries
After you have set boundaries congruent with your values and designed to honour your time, energy and what matters to you, it’s then up to you to defend them.
 
Broken boundaries can be subtle.  Although the impact of stress is often cumulative it can take one thing to make you realise that you have lost that sense of control you once had over your work and home life, leading to exhaustion, resentment and burnout. Many factors go into why your boundaries become porous, why you say 'Yes' instead of 'No'. Interfering factors include Imposter Syndrome, compassion (and lack of self-compassion), overt and covert pressure, workplace culture, financial considerations, lack of clear policy and procedures, guilt, and an inability to prioritise self-care. 
 
Your five best allies in defending your boundaries are: 
  • Taking the time to increase your awareness of what boundaries you need.  
  • Creating boundaries in alignment with your values. 
  • Practicing assertive communication. Use all the knowledge and certainty you have from these 9 strategies to be firm. Use lots of ‘I’ statements. Some phrases that may help:
  • Utilising third parties to reinforce your boundaries.  These include email automations, voice messages, virtual or real admin, static policy and procedure documents, session fee policies on your websites, the law, ethical codes, contracts, professional advice. 
  • Having a strong network.  This means having people you trust, referral options in line with your needs and goals, and people backing your business growth
CONCLUSION
Maintaining control of your work-life boundaries to avoid slipping into overwhelm and burnout takes effort, so that you can create either a sustainable career as an employee or a sustainable private practice.  The encroaching of work demands into your personal time, energy and what you hold important ranges from very clear breaching through activities such as workplace bullying and exploitation, to more insidious and subtle practices.  Without a preventative and proactive self-care approach you are placing yourself at risk.  Creating clear boundaries is one of the key self-care strategies.  Use the questions and reflections in this article as a guide to help you prevent occupational burnout and improve work-life harmony.
 
OVER TO YOU
I’d love to hear your experience of work boundaries and burnout.  Is it the digital time suck, the weight of Imposter Syndrome, or the exhaustion of trying to work out the essential from the non essential administration tasks?  Or something else?

Get the support you need to build a sustainable private practice.  
Check how well you are coping and sign up for the Private Practice Sustainability Community mailing list for fierce self-care, connection and collaboration opportunities. 

Chat soon

Kim
1 Comment

THE FOUR REAL REASONS WHY YOU DON’T HAVE ENOUGH TIME FOR SELF-CARE.

6/6/2021

0 Comments

 
Are you loving and thriving in your work as a psychologist at the moment? Or are you struggling and feel like you're moving through quicksand? Or maybe somewhere in between? 
 
Wherever you are, that's OK. 
 
I know that prioritising yourself, making hard decisions around self-care and saying NO can be difficult.  Particularly now where there is a continuing increase in demand for mental health services as people struggle with the ongoing impact of COVID19.  

You want to be of service.  You need clients and you need to work.  

However, you also need a sustainable business.  Squeezing in an occasional extra client or going without a lunch break once in a blue moon happens for many reasons.   Doing this on a regular basis starts to add up.  

Without appropriate counterbalances, work overload often catches up with people in the end. And then the overwhelming exhaustion, cynicism and poor productivity impacts on you, your clients and the profession. 
 
You can come back from this, people do. But recovery time is not measured in days or weeks, it is sometimes measured in years. Depending on the source of burnout, it can be exhibited in leaving employment, career change, early retirement, retraining, and/or withdrawal from direct client services. 

When you look at it like this, do you really NOT have enough time for self-care?
 
What makes taking care of yourself difficult?
There are many factors involved in making  prioritising self-care difficult. 
  • Imposter Syndrome
  • Compassion
  • Overt and covert pressure
  • Workplace culture
  • Financial considerations
  • Lack of clear policy and procedures
  • Guilt
  • Unclear boundaries (In the Essential Self-Care for Psychologists course, the module on boundaries is definitely my favourite one - wish I'd understood all this when I first graduated). 
  • You're already burnt out.

However, the reason most people give for not engaging in self-care is that they "ran out of time" or  "I didn't have enough time".

Hmmm....

Yep, no....  that's not it.

Here are four real reasons why you say you don’t have enough time.  

1.     Your current values and priorities don’t allow this task to fit.  Life can become full of anything you choose.  Work, study, children, children’s activities, gym, coffee dates, meetings, etc etc.  There is no shortage of things you can do.   

Hard question alert.
Q: Is what you are currently doing congruent with what is most important to you? 
 
2.     You're worried about looking stupid.  It takes commitment to change your habits so that looking after yourself comes first.  What about if you try this change and it doesn’t work out?  Then you've wasted your limited time and resources.  Your thoughts can also include self-chastisement in that you should already know how to look after myself.

3.     You've bought into the busyness myth .  
In a world where being busy is seen to be a badge of honour, “I’m just too busy.  I don’t have enough time” has become a default.  It’s easier than saying ”I know I should do that, but I actually don’t want to/it’s too hard for me at the moment/I don’t like it/I’m ignoring all things people at the moment/etc” 

How about trying to be super honest (at least with yourself) about what you really want to say.   
Here are some alternatives
  • I have other things that are more important to me at the moment. 
  • I can do that in a couple of weeks. 
  • As much as I love that opportunity, I have enough on my plate at the moment. 
  • Thank you for thinking of me, but it's not something I want to feed into my life at the moment. 
  • I’m currently prioritizing other things.
  • I’m not interested in doing that.
  • I currently don't have room for more clients (you really do need that admin day)
 
4.     You don’t love yourself enough. 
​This can be hard to hear.  

Whether it is because you are putting your needs last out of habit, or, you genuinely believe you are not as deserving as others.
 
If you find yourself saying, Oh, I don't have time to sit and meditate for five minutes, I'll just take 10 minutes for lunch time because I have a report to write, I don't have time to prepare a healthy meal. I don't have time to go for a walk. I don't have time to journal. I don't have time to X, whatever it is. If these are common responses to decisions you are making, firstly look at the three points above, but then look at what you are saying about your relationship with yourself. 
 
You are worth it. Okay. You need it. You owe it to yourself. You owe it to your family.  You owe it to your clients.
 
What you can do about reducing your busyness.
 You ARE a limited resource.  No matter how hard you work, there is still only 24 hours in a day.  
 
Shifting your boundary fences to extend your clinic hours, adding on a new extra- curricular activity for your child, taking on extra clients, volunteering, pushing through…..can be a slippery slope to burnout. 
 
I've been there, I've said yes to doing more and more because my clients needed it. When what I needed was to say NO and spend more time with my young family. 
 
Another hard question alert
 Q: What do you need to say NO to?
 
What next?
When you investigate what's behind your claim of “I don't have enough time”, it can be confronting.  However, it's a great place to start.  

You HAVE to look at your priorities and values.
 
And if you don't, if you just keep saying it and not change anything, nothing's going to change. 
 
You might find that you start to feel resentful and neglected.  As the demands pile on and you are not taking care of yourself, you may start to hate your life, crave for things that just aren't there.  Burnout may start to creep up on you.  
 
So, take “I don't have enough time” as your cue to dig deeper, examine your beliefs, your priorities, to engage in honest communication, and to work on removing those barriers that stand between you and your self-care. 

There is no doubt that some seasons of your life, some days, are much harder than others.  Knowing what self-care you need and how to integrate it into your daily life can make the world of difference to you,

You're worth it.


Chat soon

Kim 

ps If would love to have some support in making self-care an essential part of your career, I'd love to help. 

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    * These articles are provided by Kim Ross, Psychologist for general information and education .  They are not designed to be used for therapy..  If you are experiencing stress please contact your GP or mental health professional. 

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    Kim Ross is an Online Psychologist and Founder of Positive Young Minds and Private Practice Sustainability. 

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